🔗 Share this article

Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.

The second-hand shopping app has updated its size classifications for women's and children's garments but did not contact all shoppers about the modification.

Social Media Backlash

Countless users and merchants are posting online claiming that product pages now present an altered size classification compared to what was initially listed as a result of the reclassification.

Vinted explained the new system was more in line with comparable marketplaces.

They have suggested members to examine their items and update the measurements by hand if necessary, causing user dissatisfaction.

Size Classification Updates

Before the change, the measurements included numerical and alphabetical indicators, like S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.

In some cases, the size labels have been reassigned - like an L measurement was previously a 12 but currently displays as UK 16-18.

User Experiences

Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

Stephanie Gallen, located in Scotland, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.

Manual Updates

A different user, from Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".

"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she stated.

Marketplace Information

The platform boasts over 100 million shoppers, comprising 18 million UK members.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This isn't the first time when a surprising modification on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.